Hi my name is Claire I am the Director of Claire Thorburn Consulting.
I began my career in the insurance sector 12 years ago, for various companies starting out as a Case Manager handling a whole suite of claims from Home damage, Car accidents, Income Protection for injuries & illness & even Death Claims.
I was later promoted into the Procurement team for one of the leading Insurance Building Panels in Australia.
While Managing the trade panel I built strong relationships while trying to help and mould the trades into the top tier trades expected, I soon realised there was an opportunity to create a company that would support trades with:
Back end processes to achieve the KPI (Key Performance indicators) required to score highly with the insurance panels.
to get them onto systems that will allow them to do a higher level of work with less admin
and Procuring more going work to sustain the business.
After a few years with the Building panel I took the leap and started my journey creating Claire Thorburn Consulting.
To begin with I started working in house with larger trades who needed assistance with procuring more work to expand, however through the process ended up helping them with far more. We created reports that catered to the case manager reading them, found systems that would work for the admin team in the office and the tradies out in the field, connected them with Building Panels for additional work, and recruited subcontractor’s to assist with the additional volumes of work.
Whilst connecting with the Building Panels and Insurance community I was was then engaged to find internal staff, from there Insure Recruit Australia was born, an insurance focused talent acquisition arm of the business who helps connect people with the next steps in their careers and helped find the right people to help in this fast paced work environment.
Whether you are looking for recruitment or business consulting you will benefit from my many years experience working in the Insurance sector and my expansive industry network.
If you want to see how this could work for your business then Book a consultation today.